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Metro’s Éric Côté on improving the in-store customer experience | Canadian Grocer

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in March
By Danny Kucharsky | March 20, 2015

Metro’s vice-president of customer experience Éric Côté is on a mission to elevate the in-store experience for customers. Before stepping in the newly created position in September, Côté held several management roles at Metro and its Super C banner, and also owned four franchised Metro stores. (He started with the company as a teen in his father’s Metro, in Quebec.) Canadian Grocer chatted with Côté about his unique role.

http://www.canadiangrocer.com/top-stories/metros-eric-cote-on-improving-the-in-store-customer-experience-50893
 

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